Happy customers go to Google. Unhappy ones come to you.
Ringi asks every customer how it went. If they're happy, they get a Google review link. If they're not, the feedback comes to you privately — not to the public.
How it works
After every job, Ringi sends a rating request. The customer taps how their experience was. If they indicate happy — they get a direct link to leave a Google review. If they indicate anything less than happy — the Google link never appears. Instead, you get a private alert with their feedback.
Why this matters
One bad Google review can cost you thousands in lost business. Most review tools blast everyone with the same "leave us a review!" link. That's a gamble. Ringi's approach means only satisfied customers are directed to Google. Unhappy ones get a private channel to tell you what went wrong — which is what you want.
What you can do with unhappy feedback
- See exactly what the customer said and their rating
- Message them directly from the dashboard
- Call them back to resolve the issue
- Mark the issue as resolved once it's handled
- Turn a negative experience into a loyal customer
AI rating detection
If a customer replies to a review request by text instead of tapping a rating, Ringi's AI reads their natural language response and detects the sentiment. "It was great, thanks!" gets the Google link. "Actually, I had a problem with..." comes to you. No one falls through the cracks.
Try it yourself
14-day free trial. Set up in about 2 minutes. $99/month for everything.