Follow-up reminders that aren't pushy
Most customers mean to leave a review and forget. Ringi sends a polite follow-up. Cooldown periods and opt-outs built in — so you never over-ask.
How it works
After the initial review request, if the customer hasn't opened the link or left a review, Ringi sends one polite follow-up. The timing is spaced out — no one gets asked twice in a day. The message is friendly and short: "Just checking in — if you have a minute, we'd love a quick review."
Built-in safeguards
- Cooldown periods — minimum time between asks, so customers aren't bombarded
- Opt-out handling — if a customer says "stop" or opts out, they're never asked again
- One follow-up — one reminder is enough. Ringi doesn't nag.
- Channel matching — follow-up goes through the same channel as the original ask
Tracking
See who was reminded, whether they opened the link, and whether they left a review. Your dashboard tracks the full funnel: asked → reminded → reviewed. You know exactly where each customer stands.
Why it works
Most happy customers intend to leave a review — they're just busy. A single, well-timed nudge can double your response rate. Ringi handles the timing so you don't have to think about it.
Try it yourself
14-day free trial. Set up in about 2 minutes. $99/month for everything.