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Follow-up reminders that aren't pushy

Most customers mean to leave a review and forget. Ringi sends a polite follow-up. Cooldown periods and opt-outs built in — so you never over-ask.

How it works

After the initial review request, if the customer hasn't opened the link or left a review, Ringi sends one polite follow-up. The timing is spaced out — no one gets asked twice in a day. The message is friendly and short: "Just checking in — if you have a minute, we'd love a quick review."

Built-in safeguards

  • Cooldown periods — minimum time between asks, so customers aren't bombarded
  • Opt-out handling — if a customer says "stop" or opts out, they're never asked again
  • One follow-up — one reminder is enough. Ringi doesn't nag.
  • Channel matching — follow-up goes through the same channel as the original ask

Tracking

See who was reminded, whether they opened the link, and whether they left a review. Your dashboard tracks the full funnel: asked → reminded → reviewed. You know exactly where each customer stands.

Why it works

Most happy customers intend to leave a review — they're just busy. A single, well-timed nudge can double your response rate. Ringi handles the timing so you don't have to think about it.

Try it yourself

14-day free trial. Set up in about 2 minutes. $99/month for everything.